Nextiva Launches Customer Experience Day – A New Global Holiday Celebrating the Power of Putting Customers First in Business

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--On May 15th, which will be the 17th anniversary of the company’s founding, join Nextiva to celebrate the future of customer experience—where AI-driven technology empowers the people redefining how businesses engage, serve, and build lasting relationships with their customers.

What:

Nextiva, a leader in unified customer experience management, has established Customer Experience Day—a new annual international observance held every May 15 to recognize the people and businesses who go above and beyond to deliver exceptional customer experiences.

Customer Experience Day celebrates the rising importance of empathy, innovation, and human connection in business, and invites organizations of all sizes to participate by honoring their customer-facing teams, sharing stories of standout service, and reflecting on the evolving role of CX in today’s marketplace.

When: May 15, 2025 (and annually moving forward)

Where:

Global celebration across social media and within companies
Official info: www.nextiva.com/CustomerExperienceDay
Hashtag: #CustomerExperienceDay

Why: In a world where technology is rapidly transforming how businesses engage with customers, this new observance puts the spotlight back on the human side of the experience—acknowledging that every memorable brand interaction starts with a person who chooses to go the extra mile.

Who:

• Tomas Gorny, CEO & Co-Founder of Nextiva, is available for interviews to discuss:
  • The vision behind Customer Experience Day
  • The role of CX as a business differentiator
  • How Nextiva’s platform is enabling the next generation of customer engagement

About Nextiva

Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and a customer-focused approach has been the cornerstone of its success. Nextiva was established in 2008 and is headquartered in Scottsdale, Arizona. Discover more at www.nextiva.com.