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American Express Launches New AI Training and Scholarship Programs for Small Businesses
NEW YORK--(BUSINESS WIRE)--American Express today announced two new AI training and education initiatives, in collaboration with nonprofits Generation and Scholarship America, to help small businesses build practical AI skills in their day-to-day operations. AI Upskilling for Small Business, an AI training program created by Generation, is open to small businesses globally, with courses offered in English and Spanish. Smart Futures for Small Business Scholarships, administered by Scholarship Am...
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Wolters Kluwer introduces agentic AI invoice review to LegalVIEW BillAnalyzer
HOUSTON--(BUSINESS WIRE)--Wolters Kluwer Legal & Regulatory’s ELM Solutions business today announced the launch of LegalVIEW® BillAnalyzer Invoice Review Agent, the first agentic AI capability to power the business’ innovative legal spend management platform. Powered by Expert AI, the new feature identifies non-compliant invoice line items and automatically implements adjustments, delivering a clear, auditable rationale behind every decision to drive more proactive spend management without...
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Spoke Unveils Brand Evolution and Launches Industry's First Automated Call QA for Mobile Phones at Twilio SIGNAL 2026
SAN FRANCISCO--(BUSINESS WIRE)--Spoke launches the first automated call QA for mobile phones, reviewing 100% of conversations and auto-generating coaching — at Twilio SIGNAL 2026....
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HVAC Industry Veteran Buddy Doll Joins Infinitum Board of Directors
AUSTIN, Texas--(BUSINESS WIRE)--Infinitum announced the appointment of HVAC industry veteran Buddy Doll to its Board of Directors....
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Sysdig Introduces the Industry’s First Headless Cloud Security Platform Built for AI Agents
SAN FRANCISCO--(BUSINESS WIRE)--Sysdig today announced headless cloud security, the first cyberdefense platform designed for the agentic AI era. Sysdig Headless Cloud Security enables customers to drop the traditional, one-size-fits-all UI approach and equip their AI agents as the primary operators of machine-speed, data-driven cyberdefense. Over the last year, rapid advancements across coding agents such as Claude Code, Codex, and Cursor have driven a surge in user adoption. These intelligent,...
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Humans and AI Agents Are Now Coworkers — But Not Yet a Team. SageOx Raises $15M to Fix That.
SEATTLE--(BUSINESS WIRE)--SageOx raises $15M to build a context layer that aligns humans and AI agents by capturing decisions, intent, and history across work....
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Era Becomes the First Personal Finance Connector in Anthropic's Claude Directory — and Every Other MCP-Compatible Agent
SAN FRANCISCO--(BUSINESS WIRE)--Era today became the first personal finance connector available in Anthropic's Claude directory. Claude users can now hand the AI a real view of their finances and ask it to do something about them. From everyday prompts to tangible financial improvements users can see in their accounts. Users can turn complex financial goals into automated actions that show up as real changes. Until now, you weren’t able to ask AI about your money beyond generic advice or, at be...
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OpenHands Launches an Agent Control Plane to Manage Software Agents
BOSTON--(BUSINESS WIRE)--The OpenHands Agent Control Plane is a new operational layer for managing the sprawl of AI agents deployed across modern enterprises....
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Best’s Special Report: AM Best Survey Finds Most Insurers Expect to Leverage AI Though Data, Security Challenges May Impede Fast Adoption
OLDWICK, N.J.--(BUSINESS WIRE)--An AM Best survey of carriers and managing general agents (MGAs) to gauge the impact of artificial intelligence (AI) on the insurance industry found that while nearly 60% of respondents expect AI to significantly transform their business models within the next one to three years, data readiness, security and privacy and integration with legacy systems are their largest impediments in deploying AI within their organizations. The survey results can be found in a ne...
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73% of Enterprise CX Leaders Prefer Hybrid AI and Human Customer Service Models, Liveops Research Reveals
SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Liveops, a leader in flexible customer experience solutions, today released its 2026 AI Maturity Benchmark for Customer Experience, a new global research report showing that enterprise customer experience (CX) leaders are embracing AI, but not an AI-only CX. The findings show that while AI is becoming more embedded in CX operations, enterprise leaders are not treating automation as a substitute for human expertise. Instead, they are prioritizing models that u...