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Vida Partners with AVANT to Bring AI Agent Platform to Trusted Advisor Network
AUSTIN, Texas & CHICAGO--(BUSINESS WIRE)--Vida joins AVANT's technology portfolio, giving Trusted Advisors an AI agent platform their customers can put to work across voice, SMS and chat....
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Yext Announces Multiplayer Agent Harness Purpose-built for Marketing Growth
NEW YORK--(BUSINESS WIRE)--Yext, Inc (NYSE: YEXT) continues to rapidly expand its leading agentic marketing platform by announcing a multiplayer agent harness built for marketing teams. The new agent harness creates a shared, context-rich workspace in Scout where corporate teams, field teams, partners, and agents work side by side toward the same goal. Brands bought AI agents expecting growth. Most are getting productivity instead. Agents execute quickly and repeat a process at scale, but they...
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Omdia Identifies Four Forces Set to Reshape Technology in 2027
LONDON--(BUSINESS WIRE)--In 2027, the technology industry will face a new test: turning years of rapid investment and innovation into sustainable value. According to Omdia, the focus is shifting from what technology can do to what it can deliver – economically, operationally and competitively. Drawing on research and expertise from across the organization, Omdia has identified four forces shaping 2027: AI: Rebalancing from Investment to Monetization; Supply Chain: Crisis is the “New Normal”; Di...
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JR Walden Named to Cable TV Pioneers Class of 2026
MEDIACOM PARK, N.Y.--(BUSINESS WIRE)--Mediacom Communications is proud to announce that JR Walden, Senior Vice President of Technology and Chief Technology Officer, has been inducted into the prestigious Cable TV Pioneers. The Cable TV Pioneers, founded in 1966, celebrates professionals who have played pivotal roles in shaping the cable television landscape. Membership is awarded to exceptional individuals with at least 20 years of service who have demonstrated significant contributions to the...
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AI Voice Goes Mainstream, Raising the Need for Global Voice Infrastructure, Orchestration and Security
ATLANTA--(BUSINESS WIRE)--AVOXI, a global leader in cloud voice software for contact centers, today released new research showing AI voice has moved firmly into enterprise production, with 55% of organizations already using AI voice agents and 92% using or planning to use them in the next two years. The findings come from AVOXI’s third annual State of International Voice for the Contact Center Report, developed in collaboration with Metrigy. Deployment, however, is not keeping pace with enterpr...
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Bigleaf Networks and CTS Mobility Partner to Deliver High-Performance Wired, Wireless, and Starlink Connectivity
BEAVERTON, Ore. & AUSTIN, Texas--(BUSINESS WIRE)--Bigleaf Networks, a leading provider of application-aware connectivity solutions, today announced a strategic partnership with CTS Mobility, a national provider of enterprise mobility, fixed wireless, business internet, and managed connectivity solutions. Together, the companies will help businesses deploy resilient, high-performance networks that seamlessly combine wired, wireless, and satellite connectivity.As organizations increasingly adopt f...
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Sangoma Announces Fourth Quarter Fiscal 2026 Results
TORONTO--(BUSINESS WIRE)--Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (“Sangoma” or the “Company”), a trusted industry leader uniquely offering businesses a choice of on-premises, cloud-based, or hybrid Communications as a Service solutions, today announced its fourth quarter financial results and consolidated financial statements for the year ended June 30, 2026. All amounts are expressed in US dollars unless otherwise stated. “During the fourth quarter, we identified and correct...
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Comcast Completes Washington County, Pennsylvania Expansion Connecting Thousands to High-Speed Internet for the First Time
WASHINGTON, Pa.--(BUSINESS WIRE)--Comcast has completed a network expansion project that now offers Xfinity and Comcast Business services to more than 2,300 previously unserved homes and businesses across Washington County, Pennsylvania. Residents and business owners now have access to multi-gigabit, symmetrical Internet, mobile, entertainment, home security and advanced business connectivity solutions from America’s smartest and most reliable, converged network. The project was made possible t...
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NiCE Named a 2026 Best Workplace for Innovators by Fast Company in the Cybersecurity & Enterprise Category
HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced that it has been named a 2026 Best Workplace for Innovators by Fast Company in the Cybersecurity & Enterprise Category, recognizing businesses that are creating cultures where innovation can thrive at every level. The recognition reflects how NiCE has built innovation into the way its people learn, experiment, develop ideas, and turn them into meaningful customer and business impact. NiCE’s companywide innovation engine sup...
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800.com’s AI Receptionist Now Books Calendly Appointments During Live Calls
NEW YORK--(BUSINESS WIRE)--800.com today launched a Calendly integration that lets 800 AI Agents, the company’s AI receptionist, book appointments while the caller is still on the phone. The integration is available on all 800.com plans with 800 AI Agents enabled and is built for any business who loses bookings, jobs or appointments to missed and after-hours calls.Voicemail leaves callers waiting for a callback, and many won’t wait. With Calendly connected, an 800 AI Agent offers open times and...