Planet DDS Unveils AutoEligibility, Bringing Real-Time Eligibility Data Directly into Denticon

IRVINE, Calif.--(BUSINESS WIRE)--Planet DDS today announced the launch of AutoEligibility, a new native integration with DentalXChange that automates insurance eligibility checks directly inside Denticon, the leading cloud-based practice management platform for DSOs and group practices.

With AutoEligibility, front-office teams can instantly see coverage details such as deductibles, waiting periods, and Medicaid eligibility. That means fewer denials, faster collections, and no time wasted on payer portals or phone calls.

"What used to take our insurance verification team hours now happens seamlessly within Denticon,” said Barbara Maciel, Team Manager at GoDental Brands. “We currently have one person responsible for completing all insurance verifications for an entire office, and AutoEligibility has made the process so fast and efficient that one team member will now be able to support multiple offices. It’s helping us streamline our workflow, improve accuracy, and create a much better experience for our team, our patients, and our front office."

Solving the Industry’s Costliest Administrative Bottleneck

According to the Council for Affordable Quality Healthcare (CAQH) report, insurance verification accounts for nearly a quarter of all dental administrative transactions and remains the number one cause of claim delays and denials. AutoEligibility eliminates manual work by syncing coverage data directly through DentalXChange, giving staff immediate access to eligibility results within Denticon.

With AutoEligibility, front-desk and billing teams can:

• Save 4 to 6 hours per office per day by automating eligibility checks.
• Prevent denials before submission through complete coverage detail visibility.
• Build patient trust with accurate, transparent cost estimates.
• Standardize revenue cycle performance across every location.

"Right now, one team member completes around 40 verifications per day, and with the implementation of AutoEligibility, we expect that number to double due to the speed and efficiency it brings to our processes,” added Maciel.

Built for DSO Scale

While some eligibility tools stop at a simple yes or no when checking coverage, AutoEligibility is designed for multi-location dental organizations that need accuracy, speed, and consistency across hundreds of offices. It brings together the reliability of DentalXChange’s payer connectivity and the scalability of Denticon’s native cloud architecture.

“Eligibility verification is one of the biggest causes of lost revenue and wasted time in dentistry,” said Eric Giesecke, CEO of Planet DDS. “AutoEligibility eliminates that friction by automating verification across every location, every patient, every day. It’s faster, smarter, and far more accurate, helping practices protect cash flow and focus on care, not paperwork. With this launch, we’re taking another step toward our mission: Dental software is broken. We aim to fix it.”

AutoEligibility is a part of the Planet DDS RCM Zero vision: Zero manual work. Zero denials. Zero wasted hours.

By embedding real-time eligibility checks directly into Denticon, Planet DDS continues to streamline the revenue cycle, helping DSOs strengthen cash flow and deliver a smoother patient experience.

To learn more about AutoEligibility, click here.

About Planet DDS

Dental software is broken. We aim to fix it. As a partner in growth for DSOs and dental groups, Planet DDS delivers a cloud-based platform designed to scale alongside growing organizations. Powered by DentalOS™ with AI, its open platform includes Denticon Practice Management, Cloud 9 Ortho Practice Management, and Apteryx Cloud Imaging. Trusted by leading DSOs and emerging dental groups nationwide, Planet DDS enables 13,000+ practices and 118,000 users to move beyond outdated legacy software with seamless integrations, optimized workflows, and scalable technology built for growth.

To learn more about Planet DDS, visit www.planetdds.com.